Privacy Policy

Effective Date: September 23,2023

1. Introduction

This Privacy Policy ("Policy") outlines the practices of EARTH WEAVERS SAL ("we," "us," or "our") regarding the collection, use, and protection of your personal information when you use our website www.theearthweavers.com, our mobile application(s), and related services (collectively, the "Services").By accessing or using our Services, you consent to the terms of this Policy. If you do not agree with the terms of this Policy, please do not use our Services.

2. Information We Collect

We collect and process various types of personal information to provide and improve our Services. The types of information we may collect include but are not limited to:

- Personal identification information (e.g., name, email address, phone number).

- Billing and payment information (e.g., credit card details) necessary for transactions.

- Account credentials (e.g., username and password).

- Information you provide when contacting our customer support.

- Information obtained through your interactions with us on social media.

- Information about your purchases and shopping behavior on our website.

- Location and geographic information, if you use our mobile app.

- Other information you voluntarily submit to us or that is provided by third parties.

3. How We Use Your Personal Information

We use the personal information we collect for the following purposes:

- To process and fulfill your orders and requests.

- To communicate with you, including providing updates and information about our products and services.

- To analyze and improve our website and Services.

- To personalize your experience and offer content and promotions tailored to your interests.

- To respond to your inquiries and provide customer support.

- To administer contests, promotions, surveys, and other activities.

- To comply with legal obligations and protect our rights and interests.

4. Disclosure of Your Information

We may share your personal information with third parties in the following circumstances:

- With our service providers who assist us in providing and improving our Services.

- With third-party payment processors and shipping agents to complete transactions.

- When required by law or legal processes.

- In connection with the sale, merger, or transfer of our assets or business.

- To protect our rights, privacy, safety, or property, or that of our users or others.

- With your consent or as otherwise disclosed at the time of data collection.

5. Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights concerning your personal information:

- Access: You may request access to the personal information we hold about you.

- Rectification: You may request correction of inaccurate or incomplete data.

- Erasure: You may request the deletion of your personal information, subject to legal requirements.

- Data Portability: You may request a copy of your data in a structured, machine-readable format.

- Objection: You may object to the processing of your personal information.

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing activities. You can manage your cookie preferences by adjusting your browser settings. For more information, please see our Cookie Policy.

8. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. We encourage you to review the privacy policies of third-party sites before providing any personal information.

9. Children's Privacy

Our Services are not intended for users under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete the information.

10. Changes to this Policy

We may update this Policy to reflect changes in our data practices. When we make changes, we will revise the "Effective Date" at the beginning of this Policy. We encourage you to review this Policy periodically.

9. Contact Us

If you have questions, concerns, or requests related to this Cookie Policy, please contact us at [email protected].